Frequently Asked Questions

Everything you need to know about your favorite multi-cooker.

How long does shipping take for my Instant Pot?

Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy for kitchen appliances?

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund, minus shipping costs.

Do Instant Pot products come with a warranty?

Yes, all our multi-cookers and air fryers come with a one-year limited warranty that covers manufacturer defects and hardware malfunctions under normal household use.

Are the inner pots and lids dishwasher safe?

Yes, the stainless steel inner pots, steam racks, and lids are all dishwasher safe. We recommend placing the sealing ring and small parts on the top rack for the best results.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Can I use my Instant Pot for canning?

While some models feature a 'Canning' button, it is primarily intended for boiling water canning of high-acid foods. Please refer to your specific model's manual for USDA safety guidelines.